| Agent: | East China Airlines. How may I help you? |
| John: | I'd like to make a reservation for Paris, please. |
| Agent: | When do you plan to leave? |
| John: | I'll set off on the 3rd of next month. |
| Agent: | We have seats available on a flight leaving Shanghai at 9 o'clock and arriving in Paris at 11 o'clock in the morning of the same day. Is that all right? |
| John: | Sounds great. |
| Agent: | Would you prefer first class, business or economy? |
| John: | Economy, please. |
| Agent: | May I have your name? |
| John: | John Smith. |
| Agent: | OK. I've booked you on East China Airlines Flight Number EC135 leaving at 9 o'clock, June 3rd and arriving in Paris at 11 o'clock the same day. Please arrive at the airport two hours before departure time to check in. |
| John: | All right, I will. Thank you very much. |
| Agent: | How would you like to pay for the ticket? |
| John: | By credit card. Can I give you the details now and then can you send me the tickets through the post? |
| Agent: | Certainly. |
| John: | Thank you. |
| Agent: | You're welcome. Goodbye. |
| John: | Goodbye. |